Welcome to SOOTOOLS (sootools.com). By accessing and using this website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General

These Terms and Conditions apply to all visits and purchases made on sootools.com. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.

2. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of SOOTOOLS or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. The TianLi brand and logo are registered trademarks.

3. Products & Pricing

We make every effort to display product descriptions, images, and prices accurately. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Prices are displayed in USD and are subject to change without notice. Promotional offers are valid only during the specified period and may not be combined with other discounts unless explicitly stated.

4. Orders & Payment

By placing an order, you are making an offer to purchase the product(s) at the listed price. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Payment must be made at the time of purchase through the available payment methods on our website. All transactions are processed securely.

5. Shipping & Delivery

Shipping times and costs are estimates and may vary. Please refer to our Shipping Policy for detailed information on delivery times, methods, and costs.

6. Returns & Refunds

We accept returns within 30 days of delivery for unused items in their original packaging. Please review our Refund and Returns Policy for complete details on eligibility, procedures, and refund processing.

7. Limitation of Liability

SOOTOOLS shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or any products purchased through it. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. User Conduct

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website. You must not attempt to gain unauthorized access to any part of the website or its related systems.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of the website shall be resolved through appropriate legal channels.

11. Contact

If you have any questions about these Terms and Conditions, please contact us at info@sootools.com.